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Mrs. Loni Lananh Hoang
NPI# 1760532568 - Mrs. Loni Lananh Hoang is a female optometrist (eye doctor) located in Cedar Park, TX. Share a review or see other ratings and reviews below.
Ratings of Mrs. Loni Lananh Hoang's Office
I went in and gave the office manager my insurance card. She made a copy, told me they took my insurance, and told me she would call me and leave on my voicemail what the copay would be. She called the next day, and left a message telling me to call if I needed to cancel my appointment, not giving any indication that anything was wrong. I put off going to see family for Christmas to make this appointment. WHen I arrived, she said I would have to pay out of pocket to see the Dr....they didn't take my insurance. I was extremely upset, but she didn't care. She wouldn't give me the name or contact of the owner so I could call and complain, or anything to give a review. This is frustrating, because I have been here many times before and I really like the Dr. The manager's name is Jocelyn.
| Overall: |
1.00
|
|---|---|
| Professionalism: | 1.00 |
| Facilities: | 1.00 |
| Availability: |  4.00 |
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